Vacancy Title: eHealth Mobile Implementing Officer (m/f/x) – MSF

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.

CONTEXT

Health information management comprises of a series of activities and responsibilities which starts from data collection in front of the patient, encoding into databases, to the production of analyses used by clinicians, epidemiologists, and operational managers, to guide clinical activities and humanitarian operations. Operational, medical, and humanitarian strategic intelligence is produced out of relevant, clean, and quality data.

Within MSF Operational Center Brussels (OCB) is Ariadne unit responsible for designing, deploying, and maintaining Health Management Information Systems (HMIS). Ariadne is part of the medical department that supports our operations at project and HQ levels in collection, processing, and use of medical data, in line with the projects’ objectives and OCB’s overall ambitions.

Within the Ariadne Unit, the Monitoring and Surveillance Tools (MAST) Program, composed of a multi-disciplinary team that processes data methods and software applications used in OCB to facilitate routine activity monitoring and epidemiological surveillance. In MSF, dhis2 is the standard HMIS of choice.

As eHealth Mobile Implementation Officer (MIO) you will be part of the MAST team and you will primarily be working in the field. You will provide support in all aspects of the design, tailored implementations of health information systems, that enable efficient capture, transmission, analysis and visualization of medical data. While being the key onsite service provider in the projects, you will also provide general expertise and support to HMIS users in HQ.

RESPONSIBILITIES

Projects data management support:

• Engage with relevant project stakeholders to define goals for health information management support.
• Review project log frames and support field teams to update and align their log frames to current medical objectives.
• Support medical managers to define and select a set of appropriate medical indicators to be monitored routinely
• Conduct mapping of health information systems, medical data flow from collection to reporting, processes used, quality of data captured, and people involved.
• Identify, analyze, document and resolve procedural and/or system related challenges that hinder quality data: Provide recommendations for improvement and promote adoption of best practices in health information management.
• Work with the projects teams to entrench appropriate changes in existing health information systems, propose new ways of working and devise project specific data errors mitigation measures.
• Support projects to ensure data protection best practices are implemented and followed.
• In collaboration with the team of Epidemiologists, support data use activities including reviewing key indicators for project monitoring.

HMIS implementation:

• Support projects in the set up and prepare for deployment of standard HMIS.
• Pilot HMIS tools, capture users’ experience and requests necessary to improve the system to meet the projects’ needs.
• Work with other MAST team members to organize and deploy standard HMIS.
• Lead implementation of the HMIS on site or remotely
• Participate in the initial “after go live” review of the system’s configuration and output displays and identify changes or improvements required.
• Debrief and handover to the MAST support team after HMIS implementation.

Capacity Building

• Identify training, coaching and professional development needs of medical and projects data management staff.
• Provide user training to projects and HQ personnel on Ariadne supported applications/ tools and on general data management and use.
• Assist with the development and revision of training materials whenever needed.

Business Analysis

• Assist in writing HMIS use cases in the projects and HQ to inform new features, applications, and system interfaces.

REQUIREMENTS

Education & Experience

• Medical or paramedical diploma with training in healthcare/project management, public health, epidemiology, or health informatics
• At least 3 years of experience in health information management, project monitoring and surveillance with MSF or with a similar humanitarian organization (as epidemiologist, Project Medical Referent, Medical coordinator…)
• Experience in implementing and/or maintaining HMIS and in working with MS Excel
• Experience in conducting trainings [face to face and online] for a diverse audience.
• Experience with data visualization using power BI, DHIS2, Tableau, etc is an asset.

Competencies

• Evidenced understanding of medical data management and monitoring.
• Excellent communication skills and team spirit
• Ability to draft clear and concise guidelines/instructions and other written communication in both English and French
• Strong humanitarian commitment and interest; motivation to work with MSF.

Languages

• Fluent in French and English (oral and written)

Other

• Willingness and availability to travel frequently and to work in diverse contexts, sometimes under difficult conditions.

CONDITIONS

• Expected starting date: February 2024
• Location*: Brussels (Belgium), Nairobi (Kenya) or Abidjan (Ivory Coast); but mainly carried out in the projects.
• Mobility more than 70% in project locations
• Contract type: Fixed-term contract – Full time
• Contract duration: 1 year.
• Salary according to MSF-OCB Field grid
• The contractual terms, conditions and salary will be established according to the official residence of the selected candidate and in compliance with the standard MSF function and salary grids.
• Not a family position
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
• Adhere to the MSF Behavioral Commitments

*Due to administrative constraints, given the duration of the contract, candidates might already need to have the permanent right and/or a valid work permit to work in some of the mentioned locations

Deadline for applications: 26/11/2023