Vacancy Opportunity: Communications Manager II, World Vision

Published June 10, 2022 · Updated June 11, 2022

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Purpose of the position:

In order to digitally enable the delivery of World Vision’s strategy, Our Promise, Global Technology & Digital Solutions (GTD) has embarked on several strategic change initiatives.

This role will be responsible for ensuring quality communications to support these change initiatives, which include the implementation of global technology platforms, data services, digital innovations, and initiatives that aim to increase digital literacy and dexterity in the partnership.

This role will promote having a mindset of Unity & Trust as stakeholders from all levels across the partnership are steered towards a common understanding and appreciation of the various initiatives to be implemented.

Major responsibilities:

Communications

Lead the planning, operationalization and implementation of the GTD global communications strategy
Partner with GC Communications team to ensure that content, messaging and use of delivery systems/mechanisms are in alignment with WV communication strategy and requirements
Partner with GTD leaders and project teams to understand communications messaging requirements, as well as scope, content, context, audience, frequency of communications and follow up methods to be used
Create, manage and execute communications plans for GTD departments and projects
Prepare written material (including document content, formatting and design) such as announcements, newsletters, FAQs, and other communications products, ensuring high quality and delivery within established timelines
Work with CIO and other GTD leaders on strategic messaging presentations, including pre-reads and presentations for executive meetings and All Hands Meeting presentations
Manage GTD intranet design and work with various teams to plan for updates and management of content
Develop and manage communications templates
Source communications services as needed, internally or externally, including graphic design, video, print, interactive media, etc.
Ensure compliance with World Vision Brand Standards

Change Management

Partner with Global PnC Change Manager and Learning & Development team to support communication needs in implementing GTD change initiatives
Provide guidance on messaging and look and feel for artifacts such as training materials and Knowledge Base articles

Requirements:

Bachelor’s degree in communications, or a related field or equivalent work experience
Solid experience working in communications, preferably in a global and multi-cultural environment
Exceptional written and verbal communication skills
Excellent active listening skills
Curious about other cultures
Values aligned with the mission of World Vision
Initiative – able to operate without day-to-day oversight
Ability to clearly articulate messages to a variety of audiences within a cross-cultural virtual environment
Ability to establish and maintain strong relationships virtually and face-to-face
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in a fast-paced, ambiguous situations
Resilient and tenacious with a propensity to persevere
Able to work effectively at all levels in an organization
Must be a team player and able to work collaboratively with and through others
Acute business acumen and understanding of organizational issues and challenges
Experience with large-scale organizational change efforts in a global non-profit environment
Experience with digital transformations in a large-scale organization a plus.