Telemedicine Regional Implementation Officer – East Africa at Doctors Without Borders
Job Information
Position Status: Permanent
Activity Rate: 100% (37.5 hours per week)
Salary Grade: 196,575 KES per month
Status: Must be legally authorized to work in Kenya
Benefits: Consolidated/Work Life Balance Benefit paid monthly; Health Insurance Coverage (MINET-UAP) for employees and their dependents; in/out patient, including maternity, dental and optical; 25 days paid annual leave per year; and a positive and innovative office culture grounded in our core values of humanity, integrity, and results.
Impact Statement
The Regional Implementation Officer is a Telemedicine services implementer, influencer, and ambassador. Their position within a geographical region sets them as the expert on local affairs and cultural specificities. They will speak with local employees to ascertain the intimate needs and perspectives of a given project, bridging those needs with the wider service portfolio. The Regional Implementation Officer is an invaluable connection between the Canadian–based Telemedicine Department and MSF projects in their region to ensure services are accessible and functional across a broad spectrum of local contexts.
Key Responsibilities
- Ensures implementation of core Telemedicine services as per policies and workflow set
- Act as an ambassador for the Telemedicine Department, promoting and increasing the usage of Telemedicine services across all sections in the region
- Initiate medical discussions to provide unique learning opportunities within the region
- As a part of the regional culture, provide an eye into the unique needs of each project in the region to optimize Telemedicine services provided
Job Specific Competencies
- Implementation of services – As the “eye” of the telemedicine program, provide critical insight into details of any process or pilot project launch for success on the ground within projects
- Ambassadorship to regional projects for telemedical services – Provide context and insight into utility of telemedical services to promote usage
- Coordination of development of telemedical services – Work closely with the Support Specialist to provide feedback on regional issues relating to deployment, operations, scaling up, and unique local developments
Core Competencies
- A Commitment to MSF’s Principles; Acts towards the fulfilment of MSF’s Social Mission, Proficiency Level 2
- Cross-cultural Awareness; Demonstrates an integrating attitude, Proficiency Level 3
- Analytical Thinking; Identifies complex relationships, Proficiency Level 3
- Strategic Vision; Has an overview and links current actions with organizational objectives, Proficiency Level 2
- Behavior Flexibility; Facilitates and helps to bring about changes in others, Proficiency Level 3
- Stress Management; Understands other people’s stress, Proficiency Level 3
- Service Orientation; Anticipates clients’ needs, Proficiency Level 3
Knowledge and Experience
- Experience navigating expectations of multiple stakeholders
- Experience presenting technical information accurately, clearly, and logically
- Experience operating in a highly independent environment
- Prior experience in Telemedicine
- Demonstrated experience of basic project management forms and best practices
- Demonstrated experience working with a multidisciplinary and multicultural team
Education, Certifications, and Languages
- Fluency in written and spoken English is essential
- Proficiency in French and regional/local languages highly beneficial
Application
The deadline for applications is Wednesday, 29 June 2022 by 4:00pm EAT (9:00am EDT). Only electronic applications will be accepted.
We encourage applications from individuals who self-identify as belonging to equity-seeking groups such as (but not limited to): Indigenous peoples, members of visible minorities, persons with disabilities, or women.
