Position Vacancy for a Cultural Orientation Trainer, Church World Service (CWS)

Reports To: Cultural Orientation Supervisor
Division: Immigration & Refugee Program+ (IRP+)
Department: Cultural Orientation
Job Location: Nairobi, Kenya
Grade Level: 4 (N)
FLSA & Union Status: Non-Exempt

Introduction:
Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.

Primary Purpose:
This position is primarily responsible to provide cultural orientation training to refugees approved for resettlement to the United States. Trainings take place in urban and camp locations throughout Sub-Saharan Africa.

Essential Duties:
1. Maintains a current knowledge of the US and US Refugee Admissions Program.
2. Prepares for cultural orientation circuit rides by reviewing information about participants to be trained, developing lesson plans specific to those participants, gathering and packing necessary training materials, hiring interpreters and child minders, and printing class lists and name tags in coordination with CO Supervisors and other circuit ride team members.
3. Conducts cultural orientation training in urban and camp locations throughout Africa;
4. Assists in writing trip reports upon return from CO circuit rides in collaboration with other circuit ride team members for submission to the CO Manager;
5. Assists with the logistical planning, represents CWS/RSC Africa to partners in the field, ensures that standard operating procedures are being followed, and consults with CWS RSC Africa regarding matters of concern.
6. Updates START database to reflect participation in CO.
7. Actively participates in circuit ride briefings and debriefings.
8. Works on projects related to CO curriculum development, training materials development and other aspects of the CO division as assigned.
9. Performs other duties which may be assigned by the CO Supervisor, CO Manager and or the COC to enhance the efficiency and efficacy of the CO program.

Qualifications:
Experience:
• Six (6) months experience in education or training required.
• Two (2) years work experience in any or a combination of the following is preferred: training; field work carrying out program activities; liaising with agency partners and/or vendors; logistical experience organizing field missions. Relevant experience in the United States strongly preferred.
• Experience working with refugees preferred

Skills:
• Demonstrated computer skills in database systems, Microsoft Word, Excel, PowerPoint, and the internet.

Abilities:
The CO Trainer must have the ability to:
• Communicate effectively both verbally and in writing;
• Exercise good judgment and seek guidance as appropriate when confronted with unanticipated problems;
• Travel frequently in Sub-Saharan Africa on short notice and often under difficult conditions;
• Follow instructions from the CO Management with a positive and receptive attitude;
• Conduct oneself in a professional and courteous manner to represent the best interests of CWS RSC Africa and CWS/IRP;
• Maintain a high performance standard with attention to detail;
• Manage a large and diverse workload under pressure with competing priorities;
• Work well as a team in a multi-cultural environment while maintaining a high level of motivation;
• Carry out all of the duties of the position efficiently and effectively with minimal supervision;
• Maintain strict confidentiality with CWS RSC Africa administrative and operational information.
• Maintain the integrity of official records;
• Analyze and solve complex problems and make sound decisions;
• Work independently and contribute to overall operations of RSC Africa;
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
• Commitment to diversity, equity, and inclusion and willingness to support CWS’ Platform on Racial Justice as a CWS employee required.

Education & Certifications:
• Bachelor’s Degree in a relevant field required or four (4) years of paid work experience in lieu of a Bachelor’s Degree is required.

Special Requirements:
• COVID Vaccination is strongly recommended for all successful candidates
• This position is based in (Nairobi, Kenya)
• This position requires use of laptops at all time, competence in Microsoft office packages is required.
• This position may require travel in sub-Saharan Africa on short notice and under sometimes difficult conditions to meet demands of a dynamic operational program
• Background check which includes references and an educational and criminal check is required before the start of employment.
• A valid passport and the ability to maintain a valid passport throughout the entire appointment is required, which includes having enough passport pages for travel.

Physical: This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.

Environmental: Incumbents in this position will be exposed to excessive noise, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, long work hours, bumpy roads, extended travel, excessive sun exposure, and non-ventilated spaces.

Full time: All employees should be prepared to work from the CWS office within their location of hire. Remote work arrangements may vary depending on location and the governing rulings regarding the COVID-19 pandemic.

For more information see; https://cws-careers.vibehcm.com/