Position Title: Viya Digital Project Manager, PSI Global Services Hub – Population Services International (PSI)

Who we are

Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 5,000 entrepreneurial development professionals located in over 40 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI is using its global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.

Partner with us!

PSI’s Nairobi Global Services Hub is looking for a VIYA Digital Project Manager to join a growing, best in class team that is changing the way we deliver healthcare for women around the world.

VIYA is a Fem Tech solution that harnesses the power of technology to equip women with the tools to needed to take charge of their sexual health and wellness in a way that is easy, reliable and fun. (learn more here https://www.psi.org/2022/01/femtech-meets-ngo-how-viya-is-going-all-the-way-with-womens-health/).

Sound like something you would be interested in? Read on.

Your contribution

The position will:

• Lead on user centered digital health solution implementation, including researching and understanding a user’s journey from end to end and overseeing the development of digital tools and approaches to support them at every step.
• Lead on project management of digital interventions, including budget development, financial reporting, and KPI/OKR tracking.
• Coordinate and project manage a team of digital tool implementers, technical developers, data visualization specialists, marketers and content creators, to design and deliver digital health solutions for country teams using agile development processes
• Act as focal point and relationship manager for country teams to gather, prototype, and establish project requirements, maintaining a holistic understanding of their context specific needs for digital health interventions
• Translate project requirements, data flows, and business processes into functional and non-functional system requirements to support routine monitoring
• Manage testing and capturing user feedback of the digital solutions before deployment and measuring experience and capturing insights post launch
• Support strategy localization and new business development by engaging with country offices and HQ in proposal and budget development and strategy execution
• Oversee development and implementation of digital marketing campaigns and serve as agency liaison to grow our user base and increase uptake and engagement of our digital health solutions
• Lead on creating and sharing digital implementation best practice knowledge with internal/external stakeholders, including writing blog posts, presentations, and conference representation

What are we looking for?

We are looking for a highly ambitious individual with a passion in public health, willing and able to learn by doing in a demanding position. In particular, we are looking for;

• 5-7 years of experience working on digital health implementation projects
• Relevant Bachelor’s degree or higher in technology, computer science, or similar digital field
• Experience with agile programming methodologies and use of Github
• Experience working with and managing technical development teams
• Strong business analysis and visualization skills, using tools such as MS Visio, SmartDraw, or Dia
• Familiarity with programming languages such as Javascript, JSON, Python, or similar
• Familiarity with relational and non-relational database systems, including SQL, Postgres, and MongoDB
• Familiarity with data visualization in PowerBI or Tableau
• Familiarity with digital marketing and campaign development principles
• Experience working with advertising/creative agencies to deliver attractive and engaging campaigns
• Team player who thrives on collaborating and building partnerships through trust and open exchange of ideas
• Strong elicitation and interviewing skills
• Strong facilitation and observational skills
• Creative problem-solving skills
• Great writing and communication skills – able to clearly depict nuanced or complex ideas.
• Comfortable working in matrixes organizations and collaborating with cross-functional, multi-cultural teams
• Great PowerPoint skills – able to ‘translate’ ideas/takeaways from discussions into professional-grade outputs.
• Strong interpersonal skills and ability to create alignment with multiple stakeholders
• Highly organized and a self-starter with excellent project management skills
• Passion and knowledge of design thinking, UX/UI optimization, and customer experience best practices

What would get us excited?

• Fluent in Spanish, French, or Portuguese
• Experience working in the health or wellness sector
• Experience working with conversational AI tools and/or chatbot development
• Women in technology and/or experience in Femtech and women’s health strongly encouraged to apply

This is a Full Time position and may be based in countries in East and Southern Africa with a PSI social business presence.