Job Vacancy: Protection Caseworker, HIAS

LOCATION : NAIROBI

POSITION SUMMARY:

HIAS Kenya is seeking to recruit a Protection Caseworker who will be expected to contribute towards promoting and protecting the rights of persons with specific needs among the refugee community. The Protection Caseworker will also serve as a resource and focal point for HIAS Kenya and implementing partners on technical matters related to Community-based Protection and service provision for urban refugees.

ESSENTIAL FUNCTIONS:

• Promote and protect the rights of the most vulnerable refugees.
• Assist in the development and implementation of the HIAS Kenya program strategy
• Research and development of training curricula and conduct presentations on a need to basis in line with the program goals and objectives
• Follow up on protection cases and provide refugees counselling and feedback on the status and processing of individual cases.
• Assist in preparation of project related reports.
• Assist in organization and facilitation of Community-Based activities including empowerment
• Assist in protection mainstreaming by providing insight in protection interventions for vulnerable refugees.
• Participation in protection co-ordination meetings
• Facilitate establishment of community-based protection mechanism and support for the vulnerable persons with specific needs
• Assist in sensitizing the refugee community on COVID-19 risk mitigation and preventive measures.
• Ensure ongoing case management and documentation of protection violations
• Produce accurate, detailed and timely reports highlighting objectives, achievements and impact on project activities.
• Ensure weekly, monthly and quarterly reports are analyzed, compiled and submitted to the Legal Protection Manager for sharing.
• Update protection cases in the Case Management System (CMS)
• Performing other duties as and when required

QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree in Social Work, Gender Studies, Community Development Studies and/or other related fields of study
• Minimum of 1-2 years’ previous job experience related to refugee protection.
• Demonstrated experience working directly with refugees who are PSNs
• MUST have a demonstrated understanding of key principles of community engagement
• Good knowledge of human rights doctrine
• Training and capacity building experience, particularly using participatory techniques for training related to refugee protection.
• Computer literacy is a must, with strong knowledge of Access, Excel and Word
• Ability to work in a team, maintain confidentiality and respect for diversity, uphold integrity, respect and accountability
• Self-starter with an ability to work with minimal supervision in a culturally diverse team
• Excellent Analytical, Communication and Report writing skills
• Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff, beneficiaries and other stakeholders
• Ability to maintain one’s composure while under pressure
• Knowledge of Accountability to Affected Population
• Knowledge in PSEA and Anti-Fraud

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Location is subject to change based on programmatic needs. Flexibility is essential as we grow and develop. The successful candidate must be comfortable in a fast-paced, changing work environment with many crucial deadlines. All team members may be required to perform duties outside of their normal work hours of responsibilities as needed.

SAMPLE HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a Human Resources staff person. Step 3: Interview with the hiring manager.

Step 4: Interview with a panel of HIAS employees. Step 5: Reference check.

Step 6: Offer and background check.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • אורחיםהכנסת(Hachnasat Orchim)

We Welcome the Stranger

Justice • Justicia • Justice • צדק(Tzedek)

We Pursue Justice

Empathy • Empatía • Empathie • חסד(Chesed)

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • חברותא(Chevruta)

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • אומץ(Ometz)

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • רוח(Ruach)

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.

SAFEGUARDING:

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.